1. Ask a question
Login, app, or account section issues, fix them first, please.
77db Support and contact information in one place
If any trouble arises, first view this page. For Dhaka users, 77db Support, 77db Contact, and 77db Help are clearly arranged here.
Download APK View Login Guide
Why 77db Support is useful
Many times a small question ends everything, so on the 77db Support page the support team, contact information, and Help Center are kept together for Dhaka, Chattogram, and Sylhet users to get quick answers.
4.9 rating
This support method is built from 7.8M+ active users' experiences.
78,349 reviews
Many users find answers here for login, APK, and account issues.
712+ Titles
Features and guides together keep the help center tidy
99.6% uptime
Support channel has been regularly active since 2015
Small benefits of quick support
Phone time is short, so tasks are kept small; view the tags below to know where help is
Account Verification
New login takes about 2 minutes to verify identity
APK Instructions
If Android file download has issues, simple steps fix it
Message Tracking
Include a reference number when sending email
bKash Help
Many users in Bangladesh ask about bKash, Nagad, and Rocket
Help Center
Get quick answers here without repeating the same question
Secure Session
If you use public Wi-Fi, log out
How 77db Contact works
If you want your question solved quickly, follow these four steps
2. Open the correct page
Login Guide And App Page Many questions are answered early
3. Send a message
In the email, include username, time, and device type for faster replies.
4. Check for updates
Support team usually replies within 1 business day if information is clear.
Holiday support schedule
Responses may be delayed on weekends or public holidays, so note the times below to reduce waiting
| Day | Response Status | Time | Note |
|---|---|---|---|
| Sunday | Active | 9 AM to 7 PM | Fast response in Dhaka time |
| Monday | Active | 9 AM to 9 PM | Account questions prioritized |
| Tuesday | Active | 9 AM to 9 PM | APK and Device Help |
| Wednesday | Active | 9 AM to 9 PM | Login issues are resolved quickly |
| Thursday | Active | 9 AM to 9 PM | bKash and Nagad questions answered |
| Friday and holidays | Limited | From 12 to 5 PM | Responses come a little late |
Always open chat notes
If it's a common question, read the chat notes first; often the issue is resolved with password resets, device permissions, and APK installation
- You can leave a message after 11 PM
- Many Dhaka users get fast responses on mobile data
- The written message still arrives on slow 3G
- A screenshot for the same question makes it easier
If you can't enter the 77db App, first Alternate login page Check first; if the problem persists, send a direct message in chat
How long for an email reply
After sending the email, everyone wants an immediate reply; for normal small questions, usually within a few hours, and if account verification is required, it may take up to 1 business day
In the message, include your phone model, where the button stuck, and which page you were on; providing these three items helps the 77db Help Team work much faster. If you have questions about bKash, Nagad, and Rocket in Bangladesh, also write them separately
If you want to go to the APK page 77db APK download Use it to get both support and installation together
Users' short feedback
Here are some real experiences from those who have contacted before
R
Rifat, Dhaka
There was a login issue; I got a clear answer in chat within 3 minutes
2026-07
M
Mehzabin, Chattogram
I asked about bKash; the answer was straightforward and polite
2026-07
S
Sajjad, Sylhet
The steps to install the APK were very easy
2026-07
Which page will you view
No need to browse multiple pages for the same question; the links below save time